Ratings & Reviews

Overall Rating

5
(13 reviews)
84.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Mojdeh E. - |Recommended: YesI have lived in the building for nearly a year and I don't have many complaints. The one thing that is an actual issue is package management distribution and the concierge. There is no retention with the concierge staff and by the time you get to know a face, they're no longer employed here. Additionally, most people pay for Amazon Prime or express shipping because the package delivery is time-sensitive. The lack of an experienced staff has caused multiple packages of ours to not be reported as delivered or often a task to locate.
response from property -Mojdeh, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please call me or ask for me next time you’re near the leasing office. I'd love to share more about what we've done to improve our service. Thank you, S. Harper, Senior Community Manager
submitted by Michael A. - |Recommended: YesEverything is great except packages — Package management at the front desk badly needs standardization.
response from property -Dear Michael, We greatly appreciate your feedback regarding this matter. I’m very sorry we failed to meet your expectations. Please call me or ask for me next time you’re near the leasing office. I'd love to share more about what we've done to improve our services and your future experience. Thank you, S. Harper, Senior Manager
submitted by Sarah R. - |Recommended: YesPerfect Place to Live — I have lived in Eliot on 4th for a month now and I can’t imagine a better place for me. My favorite aspect is the flow of the apartment. It’s the most efficient 900 sqft I’ve ever lived in and feels much bigger as a result. The amenities are great you’d be hard-pressed to find a better rooftop pool and view. I use the fitness center often and it’s big, bright, and cheery, and clean The staff is always professional. The location is also super convenient, being a 2 minute slow walk to a grocery store, pharmacy, nail salon, the metro and a few places to eat. I was worried about noise, as anyone would be in the city, and I have had no issues. Nor with smoke. I also have a dog and I am pleasantly surprised by how dog-friendly this community is. I highly recommend anyone live here
response from property -Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. S.Harper, Senior Manager
submitted by Lily D. - |Recommended: YesLove love love — I have been living at the Eliot on 4th for around a month and it has been a wonderful and relaxing place to live since the minute we got here. Can't recommend this building highly enough
response from property -Thank you so much for taking the time to leave an excellent rating. We really appreciate your residency. Please let us know what we can do for you in the future. S. Harper, Senior Community Manager
submitted by Gail B. - |Recommended: YesMove-in Progress — Kudos to all staff. Any issues or problems encountered were minor and dealt with promptly and always with a smile.
response from property -Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! S. Harper, Senior Manager
submitted by Norman P. - |Recommended: YesSo far so good — Satisfied after a couple of weeks
response from property -We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. S. Harper, Senior Manager.
submitted by Gail B. - |Recommended: YesNew Tenant — Moving in thus far has been trouble free. No disturbances. Everyone very friendly
response from property -Thank you so much for this review. We really appreciate you being a resident. We’re here for you anytime. S. Harper, Sr. Manager
submitted by Patrick R. - |Recommended: YesLease Renewal — Great place to live - resigning for another year. Let's hope that the neighborhood starts to open up this year
response from property -Thank you so much for this 5-star review, Patrick. We really appreciate you being a resident and helping to share the word about us. We’re looking forward to serving you another year! Cheers, S.Harper, Sr. Community Manager
submitted by Cynthia W. - |Recommended: YesThe morning concierge during the week day is very rude but overall everything else is PERFECT
response from property -Thank you so much for bringing this to my attention. You really seem to have an eye for detail, which has made you an invaluable help. We really appreciate the information you shared. We appreciate your 5-star rating. Please let us know what we can do for you in the future. S. Harper, Sr. Community Manager
submitted by Nicole C. - |Recommended: YesReally enjoy living here — Great location and great team
response from property -Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Eliot On 4th. S. Harper, Sr. Community Manager
submitted by Venture O. - |Recommended: NoMoving Into Apt 704 — The support and service has been exceptional during my time here at the Eliot. I moved into apt 704 recently and the transition and support by staff was outstanding. In moving into apartment I made a few request as to the condition of my unit. The new manager moved quickly to listen to my concerns. She took the time to come and see and evaluate the concerns with her staff and we quickly found common ground and moved forward. It was greatly appreciated, the professionalism, and understanding shown to me a resident that day. The service by the team was outstanding as well.
response from property -On behalf us all of us at Eliot On 4th, I would like to thank you for sharing this great review about our community! We are thrilled that you enjoyed are enjoying your new home and living experience. S. Harper, Sr Community Manager.
submitted by Venture O. - |Recommended: NoMoving Into Apt 704 — The support and service has been exceptional during my time here at the Eliot. I moved into apt 704 recently and the transition and support by staff was outstanding. In moving into apartment I made a few request as to the condition of my unit. The new manager moved quickly to listen to my concerns. She took the time to come and see and evaluate the concerns with her staff and we quickly found common ground and moved forward. It was greatly appreciated, the professionalism, and understanding shown to me a resident that day. The service by the team was outstanding as well.
response from property -Thank you so much for taking the time to share your experience at Eliot On 4th. We take pride in knowing our residents are happy with their living experiences. Please let us know what we can do for you in the future. S. Harper, Sr. Manager
submitted by Jessica B. - |Recommended: YesGreat place to live — My experience at Eliot's so far has been a GREAT one The property management and leasing staff especially has been extremely helpful to me.
response from property -Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. S. Harper, Sr. Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Eliot on 4th, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Eliot on 4th, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose